Shipping Policy
Below is information on the average delivery time for all of our shipments:
- Once an order has been placed, processing takes 1–3 business days. On weekdays this usually takes one business day, but if you order on a Friday afternoon or at the weekend it may take slightly longer.
- Once your order has been processed, it is dispatched and delivery takes an average of 8–12 business days.
We aim to make the ordering and delivery process as simple as possible for our customers. If you have any questions or concerns, we invite you to contact our customer service team. Below we explain how your order is processed and delivered.
Placing an order
Ordering from Nuala Brennan Jewellery is as simple as possible. First, go to the product page and add the item you want to your basket by clicking the „Add to cart” button.
It is important to check that you have selected the correct options. If everything is correct, click „Checkout”. On the information page you will need to enter your correct address details. Please make sure all details are filled in correctly. Once these details are complete, you can click „Continue to shipping”.
On the shipping page you have the opportunity to check the address details you entered. It will also confirm that delivery is completely free. As a thank you to our customers, we always cover postage and delivery costs. You can continue by clicking „Continue to payment”.
At the payment options you can choose between different payment methods. At Nuala Brennan Jewellery all payment methods are SSL encrypted, which means you can always rely on a secure payment environment.
- Credit card (Mastercard, Visa)
- Apple Pay
- Google Pay
Once you have selected a suitable payment method, click „Complete order” and you will be directed to your chosen payment method. Follow the instructions on that page to complete your order. In the unlikely event that a problem occurs with your order, you can always contact us.
Delivery costs
We cover the postage costs on all orders. All of our products are delivered to you 100% free of charge. There is also no minimum order value.
Dispatching your order
Found the perfect piece on our website? You will certainly want to enjoy it as soon as possible. That is why we make sure your order is processed and dispatched as quickly as we can.
In order to offer fair prices on our products, we have decided to collect shipments in large batches and send them all at once when we reach a minimum quantity. We hope for your understanding and your willingness to help us create a better and more sustainable world.
To make sure your order is dispatched today, please contact us by email at info@nualabrennan.com. Our customer service team will be glad to advise you on the most suitable solution.